Welcome to our bereavement support service!
We're delighted to be able to support your families with grief care after the funeral. Thank you for recognising the value and importance of this service.
Please click the picture on the right to watch our introductory video from General Manager Katrina King. You can share this in team meetings and as part of your induction of new team members moving forward.
We've also summarised the support provided below.
Please get in touch with us if you have any questions: aftercare@griefcentre.org.nz.
What is Bereavement Support?
An opportunity to elevate your Funeral Home’s brand and reputation through a partnership with an organisation that understands the loss and grief journey and how to support your clients through it.
Provides access to an extended Grief Centre team who maintain and cement the relationship between your Funeral Home and your client families.
Positions your Funeral Home as a socially responsible business that recognises the importance of supporting client mental health once the practicalities of the funeral are over.
The full support service for your client family includes:
A resource support package (including a co-branded brochure about the service, the Grief Centre booklet on loss and grief and an introductory letter) is mailed to your client family. This is sent shortly after we receive your referral.
Several phone calls are made, and emails are sent, to connect with your family to check in on their wellbeing 6-8 weeks after the death of their loved one. This allows time for the support package to arrive in the mail.
Unlimited phone support is provided if required for a family member for up to one year.
A complimentary counselling session is offered if required for more complicated grief.
An anniversary card is sent on the one-year anniversary of the death.
As a funeral home, you will receive a monthly report details referrals received, contacts made, support offered and a summary of the feedback we have received about your home.
